How to debug USB audio problem ?

If your Windows USB audio is not working, go through the following diagnostic: Download and run Windows USB Troubleshooter Following these manual troubleshooting steps. To rule out any hardware failure, you should also verify that the NuPrime product is working with another computer.

Speaker Sensitivity

What is speaker’s Sensitivity ? It is defined as the loudness in dB measured at 1 meter from the speaker when one watt is being applied to the speaker. Let’s say the spec reads 90 dB.  A scale would look something like this: 90 dB = 1 watt 93 dB = 2 watts 96 dB = 4 watts 99 dB = 16 watts […]

What fuses are used in your products?

The following fuses are used in our products: MCH-K38    T10A IDA-16       T7A IDA-8        T3A STA-9        T3A DAC-9       T1A HPA-9       T1A ST-10        T5A DAC-10     T2.5A REF-20     T5A All the fuses have the same […]

How to turn on device that has no power on trigger?

Use energy saving power strip such as “Tripp Lite 8 Outlet Eco-Surge Protector Power Strip” where turning on the master device will turn on all the source devices. Tripp Lite power strip also comes with good noise filter. Another type of power strip such as “Belkin 8-Outlet Conserve Switch Surge Protector with 4-Foot Cord and […]

AC Switch Setting

Some models do not use automatic worldwide AC switching power supply and therefore require that the AC switch be set to the correct voltage. There are only two positions for the AC switch: 100/115V or 230/240V. Use the tip of a pen to push the switch either Up or Down firmly. It is located near […]

What is the performance difference between DAC-10 and HD-AVP?

HD-AVP includes the same high performance USB DAC implementation as DAC-10, but DAC-10 consist of a better preamp design using switch resistor technique. DAC-10 also includes other digital inputs that go through the same DAC. In the HD-AVP, only the USB input goes through the stereo DAC for pure 2-channel audio and the other digital inputs are decoded […]