Refer to this service guide:

If you are a service shop located outside of USA, follow the steps below:

1. Contact support@nuprimeaudio.com to obtain the parts price.
2. Create an account on b2b.nuprimeaudio.com and place your order using this link (list each part separately): https://b2b.nuprimeaudio.com/product/misc-parts/
3. Your initial invoice (purchase order) will not include prices. We will review the order, update it with pricing, and add the shipping cost.

If you can perform the service yourself or with a technician, follow the same procedure but use this link instead.: https://b2b.nuprimeaudio.com/product/service-and-parts-order-for-retail-customer/